Privacy Policy
We are committed to protecting your privacy and handling your data with the utmost discretion and security.
At Duran Accelerator, we take data privacy seriously. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our prospecting services.
By using our website and services, you consent to the practices described in this policy. We comply with applicable data protection regulations including the EU General Data Protection Regulation (GDPR) and operate worldwide from our base in Germany.
Information We Collect
From Clients
When you engage our services, we collect:
- Contact Information: Name, email address, phone number, business address
- Business Information: Company name, industry, your role
- Campaign Information: Your target prospect criteria (job titles, industries, company size, location)
- Payment Information: Billing address, payment method details (processed securely through our payment processors)
- Communication Records: Emails and meeting notes related to your campaign
From Prospects
We collect publicly available and commercially available professional data, including:
- Name and professional contact information
- Job title and professional role
- Company name, industry, and company size
- Professional contact details (business email, LinkedIn profile)
- Location data for targeted campaigns
Important Notice: We do not collect sensitive personal information such as social security numbers, financial account numbers, or personal health information. All prospect data is sourced from publicly available professional directories, commercial databases, and business registries.
How We Use Your Information
| Purpose | Data Used | Legal Basis |
|---|---|---|
| Service Delivery | Contact info, targeting criteria | Contractual necessity |
| Payment Processing | Billing information | Contractual necessity |
| Outreach Campaigns | Prospect data, email creative | Legitimate interest |
| Analytics & Improvement | Aggregated performance data | Legitimate interest |
| Legal Compliance | All relevant data | Legal obligation |
| Communication | Contact information | Consent/Legitimate interest |
Data Sharing and Third Parties
We do not sell your personal information. We share data only with:
- Service Providers: Email delivery services, payment processors (Stripe), and cloud hosting providers who assist in service delivery
- Legal Authorities: When required by law, court order, or to protect our rights
- Business Transfers: In the event of a merger, acquisition, or sale of assets
All third-party service providers are contractually obligated to maintain confidentiality and security standards consistent with this policy and GDPR requirements.
Data Security
We implement industry-standard security measures to protect your data:
- SSL/TLS encryption for all data transmission
- Encrypted data storage using AES-256 standards
- Access controls and authentication protocols
- Regular security audits and penetration testing
- Employee background checks and confidentiality agreements
- Secure data centers with physical access controls
While we take every precaution, no internet transmission is completely secure. We cannot guarantee absolute security but commit to promptly notifying you of any data breaches affecting your personal information as required by GDPR and other applicable laws.
Data Retention
We retain your information only as long as necessary:
- Client Data: Retained for 7 years after last interaction for tax and legal compliance
- Campaign Data: Retained for 2 years to provide historical performance analytics
- Prospect Lists (Premium): Provided to you for permanent retention; we maintain copies for 1 year
- Payment Records: Retained for 7 years per German tax requirements
Upon request, we will delete your personal data earlier, except where retention is required by law.
Your Privacy Rights (GDPR)
Under the EU General Data Protection Regulation, you have the following rights:
Right to Access
Request a copy of the personal data we hold about you
Right to Rectification
Request correction of inaccurate or incomplete data
Right to Erasure
Request deletion of your personal data („Right to be Forgotten“)
Right to Restriction
Request limitation of how we use your data
Right to Data Portability
Receive your data in a structured, machine-readable format
Right to Object
Object to processing based on legitimate interests
To exercise these rights, contact us at duran@duranaccelerator.com. We will respond within 30 days as required by GDPR. We may require verification of your identity before processing requests.
You also have the right to lodge a complaint with your local data protection authority or the Berlin Commissioner for Data Protection and Freedom of Information.
Cookies and Tracking
Our website uses minimal cookies for functionality:
- Essential Cookies: Required for website operation (session management, security)
- Preference Cookies: Remember your settings and preferences
You can control cookies through your browser settings. Disabling cookies may affect website functionality.
International Data Transfers
Our primary servers are located in the European Union. However, some of our service providers may process data outside the EU (e.g., United States). When we transfer data internationally, we ensure appropriate safeguards are in place, including Standard Contractual Clauses approved by the European Commission.
By using our services, you consent to these transfers. We ensure all recipients maintain GDPR-compliant data protection standards.
Children’s Privacy
Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us immediately for deletion.
Changes to This Policy
We may update this Privacy Policy periodically. Changes will be posted on this page. Significant changes will be notified via email to active clients.
Contact Us
Data Protection Officer
Duran Accelerator
Email: duran@duranaccelerator.com
Response Time: Within 24 hours
VAT Identification Number pursuant to §27a of the German Value Added Tax Act (UStG):
DE319667489
EU Representative: As a Germany-based company operating under GDPR, we serve as our own EU representative. For data protection matters, contact our Data Protection Officer at the email above.